[Non Refund Policy]
Sea Eagle Japan cannot offer monetary refunds for any reason, however, we do have a 3-year warranty against manufacturing defects and will exchange any items damaged in shipping, or incorrectly shipped.
In case of items damaged in shipping, or incorrectly shipped, we will exchange the item after receiving an email (including photos) from the customer within 7 days of receipt. In the case of a manufacturering defect, Sea Eagle Boats offers a 3-year warranty from the date of purchase.
[Condition of Exchange]
We will exchange items only in the following cases:
- When a product is defective
- When a product is damaged upon receipt
- When a product is wrongly shipped
* Sea Eagle Boats will not exchange goods which have been damaged as a result of customer negligence.
Sea Eagle will cover all shipping costs for exchange and return of items
- For items damaged in shipping, or incorrectly shipped: Send us an email (including photos) of the product within 7 days of receipt with a detailed description of the problem.
- For manufacturing defects: Send us an email (including photos) within 3 years of purchase with a detailed description of the problem.
▼ Return to
Address: 〒563-0048 Suncity Ikeda, 1-1-212 Kurehacho, Ikeda, Osaka, Japan
Company name: Sea Eagle Japan
Person in charge: Pierre Babineau